Refunds Policy
A deposit will be requested at the time of booking online and payment can be made using a debit/credit card. This amount is refundable minus the transaction fee (2.5%) if the appointment is cancelled out with the 48-hour time frame of the appointment. The request for cancellation / appointment change should be made by email to:

• Monday appointments must be cancelled by 12 noon on the Thursday prior.
• Should GPC need to cancel the appointment for any reason, the full deposit amount will be refunded onto the card with which payment was made.
• If the appointment is cancelled or changed within the 48 hours prior to the appointment time the deposit will be non-refundable.

Please note that the deposit will be lost for a missed appointment, irrespective of the reason.

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